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We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we offer international delivery.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
My York loves it! At first there was a smell of rubber, but soon the smell was weathered and it became normal. Quality toy, thank you.
I order the second time, the dog (Doberman) adores him, probably very pleasant to chase.
Pretty good quality, made of imitation leather. If it gets wet it becomes soft.
The only toy that lasts for months. It's the second I buy. Very happy.
Soft and delicate. But my dog finished it in a couple of minutes)))
I take such a ball not for the first time. Soft, not for large dogs.
The toy is great. squeaks very wonderfully))) dog like it!
Our favorite toys. For a couple of weeks, it’s still fine
So cute and small..my pup loves it
Its smaller than I though, but nice.
Great toy. Original form.
My dog likes it.