We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we offer international delivery.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
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Brush as in the picture. Good one. Easy to use, and seems to be durable. But, our French bulldog does not allow us to scratch it normally. But we have two long-haired cats with quite sensitive skin, they liked it, it combs perfectly. Very convenient, the quality is the best, I really like it.
It's better than the previous combs that we had. It looks very good, nice color. Perfectly combs for a small puppy. The puppy was not hurt or uncomfortable when scratching. Very convenient thing.
It combs the German Shepherd perfectly, and a smooth-haired dog, and a long-haired cat. Most of the undercoat is combed
Not bad, but the handle is short and the shape of the brush is uncomfortable. But cat likes it.
The best comb for a cat! The result exceeded all expectations.
Very good brush. The undercoat is well combed. Recommend
Nice thing. For long-haired cats, what you need is the most.
Good brush at a good price, my dog likes it.
Excellent thing, easily combs the wool.
Excellent comb for a small dog.
Works fine. My cat and dog liked it.
Everything is super
Excellent quality