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We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we offer international delivery.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
I like it a lot! Now I can sleep the whole night and my cats don’t climb on me cause they are sleeping in their hammocks! It’s been a couple of days but everything is fine, no complaints. I don’t see any defects of anything like this, the quality of hammocks is quite high!
Well I’ve made a mistake placing it under the kitchen chair, now my cat grabs legs white laying there and play with pieces of clothes! But the hammock is nice, very well made.
Product good, resistant finish and beautiful pattern. Can be used on both sides: one of them is very soft, one plain. This size seems to be good for kittens.
Unfortunately my big fat cat can’t fit it while it’s hanging, so just put it on the chair and it’s fine! The quality is nice, and the design is interesting.
Excellent Product, good workmanship and durable. Can be used on both sides, one being very soft. This size is ideal for adult cats.
My cat, who isn’t really into such stuff (box lovers, you know…) likes it a lot, refuses to leave it and let me clean up))
It’s quite difficult to clean it from fur, but otherwise, for what should I clean it...
Well as soon as I installed this it was immediately occupied by my cat)
Very lovely hammock. Well crafted. For the price very very good
Attached it to my coffee table for the cat. She loves it
Very nice hammock! Very high quality thing!
looks pretty! nice soft material ☺️
Smaller than expected